Below is a list of protections for utility customers created by the State in response to the COVID-19 outbreak. Please also visit your specific utility’s webpage for more specific information about protections and benefits that may be available to you.For additional resources related to the COVID-19 Outbreak, please visit the State of California’s COVID-19 Awareness Website: https://covid19.ca.gov/
As part of the State’s response to COVID-19, Southern California Edison customers will get a credit on their electricity bill of $37 per typical customer for April as well as $18.50 per typical customer for both May and June (some customers may receive these credits in June and July). This is intended to assist everyone during this public health emergency, particularly those who are using more electricity as a result of staying or working at home.These bill credits are earned by customers of Edison because the utility is part of California’s Cap-and-Trade greenhouse gas reduction program. Typically these credits are dispersed twice a year in the spring and fall. This change will bring some bill relief to everyone during this emergency.
For Southern California Edison customers, you may qualify for additional bill assistance depending on your household income through the California Alternative Rates for Energy (CARE) or Family Electricity Rate Assistance (FERA) programs. For more information on both programs and to apply, click HERE. Also, if you or anyone in your home uses life-sustaining medical equipment, you may qualify for the Medical Baseline assistance program, for more information, click HERE.For Los Angeles Department of Water & Power (LADWP) electric customers, you may qualify for additional bill assistance depending on your household income and age, as well as if you or anyone in your home use life-sustaining medical equipment at home. For more information, click HERE.
SoCalGas customers may also qualify for bill assistance depending on your household income through the CARE program. Eligible customers receive a 20 percent discount on the gas service bill. For more information, click HERE.I have worked to expand these assistance programs during the time I have spent representing you in Sacramento. If you or anyone you know is eligible, please make sure to take advantage of these helpful programs.
Electricity & Natural Gas Utilities - Investor Owned Utilities (IOUs)Electricity - Community Choice Aggregators (CCAs)Electricity & Natural Gas Utilities - Publicly Owned Utilities (POUs)Water & Sewer Companies - Investor Owned Utilities (IOUs)Water & Sewer Companies - Publicly Owned Utilities (POUs)Small Local Exchange Carriers (LECs)Communications CompaniesFor additional information about utility payment assistance programs, please visit www.cpuc.ca.gov/assistanceplans.